I detest navigating phone trees...I JUST WANT TO TALK TO A HUMAN! Is that too much to ask? :)
Well now you don't have to do that anymore. Go to http://www.nophonetrees.com/ and click on the company you are trying to call. Type in your phone number, and your phone will ring! It's that company calling you, and it will be a human being!
Yay! Whoever thought of this is a genius!
Go to Rocks in My Dryer for more tips.